Terms and conditions
Last updated: 03/12/2025
Welcome to StudySmiths. These Terms & Conditions apply to all tutoring services provided by Oliver Smith, sole trader, trading as StudySmiths.
1. About Us
StudySmiths
Operated by Oliver Smith (Sole Trader)
Address: 515 Manchester Road, Astley
Email: oliversmith@studysmiths.co.uk
Phone: 07926 537 980
2. Services Provided
We offer online tutoring for GCSE and A-Level subjects through a weekly subscription plan that renews automatically.
3. Subscription Payments
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Subscriptions renew weekly at £30 or £35 depending on the selected plan.
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One tutoring session is included per subscription week.
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Payments are processed automatically unless cancelled.
4. Lesson Usage & Conduct
Students must:
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Attend lessons on time
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Have appropriate equipment and internet access
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Treat the tutor respectfully
We may stop providing services if behaviour is inappropriate.
5. Cancellations & Refunds
All cancellations and refunds are governed by our Refund & Cancellation Policy, available on this website.
6. Academic Responsibility
We aim to support academic progress but cannot guarantee grades or exam results.
7. Privacy & Data Protection
We collect and process personal information in accordance with our Privacy Policy.
8. Changes to These Terms
We may update these terms periodically. Updated versions will be posted on this page.